APPENDIX B
WARRANTY GUIDELINE
A Warranty period of 12 months applies to the Roller,
1.
Pneumatic Tired, Model C530A, Contract Number DSA700-75-C-8687,
manufactured by HYSTER Co. a f t e r d e l i v e r y t o t h e G o v e r n m e n t .
This warranty applies to the end item, components and all
supplies furnished under the contract.
2. U s i n g units may not contact their local dealer. You must mail DA Form
2 4 0 7 to the Maintenance Directorate, T A C O M , at the following address: US
Army Tank-Automotive Command, ATTN: DRSTA-MVB, Warren, Michigan 48090.
To expedite actions you may call the information to AUTOVON 786-7439, 7349
o r 7387 with the information from your DA 2407, section 1, block 1 through
1 1 , blocks 16, 17, 18, and 20.
G e n e r a l information:
3.
a. DA Form 2407 (prepared in accordance with warranty claim actions
i n TM 38-750) will be used to submit warranty claims actions for end items
when components, parts or assemblies are defective and are covered by a
m a n u f a c t u r e r ' s warranty. E n d items under warranty are identified by a
d e c a l plate and/or warranty statement included in the operator's and main-
tenance manual for the end item. A l l w a r r a n t y a c t i o n s s e t t l e d o r u n s e t t l e d
will be reported to the National Maintenance Point (NMP) on DA Form 2407.
F o r warranties settled locally the DA Form 2407 will contain a statement
" F o r Information Only" in block 35.
b . M a i n t e n a n c e activities in support of organizational maintenance
a r e the responsible points of contact between the originator of warranty
claims and the National Maintenance Point (US Army Tank-Automotive Command,
DRSTA-MVB, AUTOVON 786-7439, 786-7349, 786-7387, Warren, Michigan 48090,
w h i c h serves as the DA Representative with the contractor in warranty matters.
NOTE: I n c e r t a i n i n s t a n c e s , t h e o r i g i n a t i n g o r g a n i z a t i o n a n d t h e s u p p o r t
a c t i v i t y are one and the same.
Before you take your equipment to a dealer for repair,
whether or not it was necessary for you to go through the NMP
( TACOM ), check w i t h y o u r l o c a l p r o c u r e m e n t o f f i c e t o s e e i f a
funds commitment document is needed.
Sometimes, e v e n t h o u g h t h e
majority of the repairs are covered by the warranty, there may
be a small charge for normal maintenance costs, i.e., oil
filters, oil, etc.
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