1. A warranty period of 12 months applies to the Roller, Motorized, Steel Wheel, Model C350B-D, Contract Number DSA
700-74-C-9024, manufactured by HYSTER Co. after delivery to the Government. This warranty applies to the end item,
components and all supplies furnished under the contract.
2. Using units may not contact their local dealer. You must mail DA Form 2407 to the Maintenance Directorate,
TARCOM, at the following address: US Army Tank-Automotive Material Readiness Command, ATTN: DRSTA-MVB,
Warren Michigan 48090. To expedite actions you may call the information to AUTOVON 273-3349 or 273-3439 with
the information from your DA 2407, section 1, block 1 through 11, blocks 16, 17, 18 and 20.
3. General information:
a. DA Form 2407 (prepared in accordance with warranty claim actions in TM 38-750) will be used to submit warranty
claim actions for end items when components, parts or assemblies are defective and are covered by a manufacturer's
warranty. End items under warranty are identified by a decal plate and/or warranty statement included in the operator's
and maintenance manual for the end item. All warranty actions settled or unsettled will be reported to the National
Maintenance Point (NMP) on DA Form 2407. For warranties settled locally the DA Form 2407 will contain a statement
"For Information Only" in block 35.
b. Maintenance activities in support of organizational maintenance are the responsible points of contract between
the originator of warranty claims and the National Maintenance Point (US Army Tank-Automotive Material Readiness
Command, DRSTA-MVB, AUTOVON 273-3349, or 273-3439 Warren, Michigan 48090, which serves as the DA
Representative with the contractor in warranty matters.
NOTE: In certain instances, the originating organization and the support activity are one and the same.
c. Before you take your equipment to a dealer for repair, whether or not it was necessary for you to go through the
NMP (TARCOM), check with your local procurement office to see if a funds commitment document is needed.
Sometimes, even though the majority of the repairs are covered by the warranty, there may be a small charge for normal
maintenance costs, i.e., oil filters, oil, etc. Further, the cause of damage could be determined by the dealer to be directly
related to "operator abuse." In that case, the Government may be obligated to pay for tear-down services even if the
repairs are no longer desired, or for the complete cost if repairs are to be completed by the dealer.